Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using the ProofInjury platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of an organization (a law firm, medical practice, or healthcare system), you represent that you have authority to bind that organization, and "you" includes both you individually and that organization. If you do not agree to these Terms, do not use the Platform.
2. Description of Service
ProofInjury provides a cloud-based forensic medical documentation platform that facilitates AI-assisted clinical assessments, medical-legal report generation, telehealth sessions, and related services for personal injury and workers' compensation cases. The Platform is intended for use by licensed healthcare providers, legal professionals, and their patients.
3. Eligibility and Account Registration
You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Platform. Healthcare providers using the Platform for clinical purposes must hold valid, current licensure in the applicable jurisdiction. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Permitted Use and Restrictions
You agree to use the Platform only for lawful purposes. You may not:
- Use the Platform to generate fraudulent, false, or misleading medical or legal documentation
- Attempt to reverse-engineer, decompile, or derive source code from the Platform
- Share account credentials or access with unauthorized parties
- Upload malicious code, conduct penetration testing without written consent, or interfere with Platform operations
- Use AI-generated reports as a substitute for independent professional medical or legal judgment
- Violate HIPAA, applicable state privacy laws, or medical ethics rules in your use of the Platform
5. AI-Generated Content Disclaimer
The Platform uses artificial intelligence to assist in generating clinical assessments and medical-legal reports. All AI-generated content must be reviewed, verified, and approved by a licensed healthcare provider before use. ProofInjury does not practice medicine, provide legal advice, or guarantee the clinical accuracy of any AI-generated output. Providers bear full professional responsibility for reports they sign and submit.
6. HIPAA Business Associate Agreement
Customers who are HIPAA Covered Entities must execute a Business Associate Agreement (BAA) with ProofInjury before processing Protected Health Information on the Platform. Contact [email protected] to request a BAA. Use of the Platform for clinical purposes without a valid BAA may constitute a HIPAA violation.
7. Subscription, Fees, and Payment
Access to the Platform requires a paid subscription. Fees are billed in advance on a monthly or annual basis. All payments are processed via Stripe. Subscriptions automatically renew unless cancelled at least 7 days before the renewal date. ProofInjury reserves the right to modify pricing with 30 days' advance notice. Refunds are issued at ProofInjury's sole discretion and are generally not available for partial subscription periods.
8. Intellectual Property
ProofInjury and its licensors own all intellectual property rights in the Platform, including the AI models, software, user interface, and proprietary normative databases. You retain ownership of data you upload, subject to a limited license granted to ProofInjury to process and store that data to provide the service. You may not use ProofInjury's name, logo, or trademarks without written consent.
9. Limitation of Liability
To the maximum extent permitted by law, ProofInjury's total liability for any claim arising out of or related to these Terms or the Platform shall not exceed the greater of (a) the fees paid by you in the twelve months preceding the claim or (b) $1,000. ProofInjury is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or personal injury arising from use of the Platform.
10. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration under the AAA Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction.
11. Changes to Terms
We may revise these Terms at any time. We will provide at least 30 days' notice of material changes via email or in-platform notification. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.